Dear Users,
Recently, the platform security system has detected that some users have been using TranChain features to engage in fraudulent traffic diversion, fake investment promotions, illegal over-the-counter transactions, induced transfers, and other violations, seriously affecting the platform ecosystem and user fund security.
To further protect user rights and maintain a healthy, secure, and trustworthy social environment, TranChain will officially launch a comprehensive “Anti-Fraud Special Governance Campaign” effective immediately, focusing on the following behaviors:
- Impersonating customer service or official staff to commit fraud
- Using group chats or private chats for investment solicitation
- Publishing fake high-return, signal-sharing, or arbitrage information
- Spreading fraudulent links, phishing websites, or malicious redirects
- Organizing illegal fund transactions or unauthorized payment collection
- Mass account registrations, malicious group invitations, or abnormal traffic diversion
- Other suspected illegal or non-compliant activities
Starting immediately, the platform will gradually launch and strengthen the following security measures:
- Restrictions on external links sent by new accounts
- Risk link detection and automatic interception
- Group chat risk behavior monitoring
- High-frequency abnormal account risk control
- Fast-track report handling mechanism
- Fraud-related address and blacklist linkage
- Functional restrictions on high-risk accounts
For violating accounts, the platform will take actions based on risk level, including but not limited to:
- Mute restrictions
- Login limitations
- Account suspension
- Freezing related functions
- Submitting relevant clues to the appropriate authorities
Users are advised to remain vigilant and not trust strangers promoting “high profits,” “guaranteed earnings,” or “fund unfreezing” schemes. Please do not click suspicious links or transfer funds to unfamiliar accounts.
The platform will never request users to make private transfers for any reason.
Thank you for your understanding and support of TranChain’s platform security governance efforts.
TranChain Security Operations Center
May 15, 2026
